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MongoDB

Customer Success Manager (Scaled)

Hong KongAug 25via Greenhouse
Customer Support & Success

About this role

As a Customer Success Manager, you are the trusted advisor helping a high volume of customers navigate their journey on MongoDB using proactive, scalable engagement strategies initiated by health signals and journey milestones. You’ll be responsible for maximizing customer lifetime value and success for a diverse portfolio of thousands of expanding MongoDB customers, acting as a strategic connector between your customers and providing the right help at the right time to achieve their unique business goals.…

This is a short excerpt. The full job description and the application are on MongoDB's own site.

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