Contact & Customer Support

Official support and communication channels for CronCareers

1. Direct Support & Inquiries

For customer support, billing questions, account assistance, refund requests, or technical bug reports, please reach out to our dedicated support team.

Customer Support Email

Primary channel for billing, subscriptions, and technical assistance.

[email protected]
Response Time SLA

We respond to all tickets and email inquiries within 24 to 48 hours on business days.

Mon – Fri (09:00 - 18:00 UTC)

2. Billing & Payment Support

Payments on CronCareers are processed by our authorized Merchant of Record, Dodo Payments. If you need assistance with an existing invoice, tax receipt, VAT adjustment, or charge dispute, you can contact Dodo Payments support directly via the link in your email receipt or contact our support team.

Self-Service Subscription Management:

You can cancel, pause, or view receipts for your subscription at any time under Account Settings → Billing.

3. About the Service

CronCareers (croncareers.com) is an automated developer productivity software tool and real-time job alert engine. We aggregate publicly available career feeds and ATS portals (Greenhouse, Lever, Ashby, Workday, etc.) to deliver real-time notifications via email and webhooks.

Disclaimer: CronCareers is a software platform, not an employment agency or staffing placement firm.