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Datadog

Senior Incident and Escalations Manager

Sydney, AustraliaOct 14via Greenhouse
Customer Support & Success

About this role

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. IEM exists to continuously improve Datadog's overall customer experience during incidents and other critical moments. We're looking for experts with a background in incident management and escalation handling to provide fast incident response, clear ownership, and calm, confident communication for our global customer base.…

This is a short excerpt. The full job description and the application are on Datadog's own site.

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