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Dropbox

Customer Success Manager — Japan

Remote - JapanOct 5via Greenhouse
Remote·Customer Support & Success

About this role

Role Description As a Customer Success Manager at Dropbox, you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR). You will serve as a trusted advisor throughout the customer journey, developing a deep understanding of each customer’s business priorities, technical environment, key stakeholders, and evolving needs.…

This is a short excerpt. The full job description and the application are on Dropbox's own site.

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