Critical Situation Manager (Escalation Manager)

About this role

The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents.…

This is a short excerpt. The full job description and the application are on MongoDB's own site.

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